Irynka Nail Studio

Privacy Policy

This Privacy Policy explains how Irynka Nail Studio collects and uses client information when managing nail appointments and related client communication.

Irynka Nail Studio is a self-employed nail technician business based in Walton-on-Thames, Surrey, UK. Full appointment address details are provided after booking.

Information we collect

We may collect and store the following information when you contact us or book an appointment:

• Your name
• Your phone number
• Appointment date and time
• Selected services
• Appointment notes, where applicable
• Message history where needed for appointment support

How we use your information

Your information is used only for appointment-related purposes, including:

• Managing bookings
• Sending appointment confirmations
• Sending appointment reminders
• Sending appointment updates or changes
• Replying to availability requests
• Providing customer support

WhatsApp and SMS messages

WhatsApp and SMS messages are used for transactional appointment-related communication only. This may include confirmations, reminders, appointment updates, availability replies and customer support.

We do not send marketing messages by WhatsApp or SMS unless you have given consent to receive them.

Sharing your information

We do not sell your personal information. Your information is not shared with third parties for advertising or marketing purposes.

Some communication services, such as WhatsApp or SMS providers, may process messages in order to deliver appointment-related communication.

Keeping your information

Appointment and communication details may be kept for as long as needed to manage bookings, provide client support, keep appointment records and deal with any follow-up questions.

Your rights

You can ask us to correct or delete your personal information where appropriate. You can also ask us to stop contacting you by WhatsApp or SMS for appointment messages, although this may affect our ability to manage your bookings.

Contact

Last updated: July 2026